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Smaller-Scale Projects
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- Group Training
- Individual Training
- Policies & Procedures Development
- Interpretation of Regulations
- Acting as liaison to County, State, or Accreditation Body Representatives
- Document Evaluation
- Contract Evaluation
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Larger-Scale Projects
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- State Medi-Cal Audit Preparation/Faciliation
- (3 State Audits with zero disallowances!)
- Created interactive Progress Note/Time Sheet/Billing Database System in Excel for small providers to improve regulatory compliance, increase billing accuracy, and improve efficiency for managers, clinicians, and billing staff
- Computer Program Development with a programmer to create extensive Online Programs
- Datebase & Computerized Spreadsheet Development
- HIPAA Implementation & Compliance
- Community Needs Assessment
- Program Evaluation
- Program Design & Implementation
- Strategic Planning
- Change Planning
- Accreditation Project Preparation
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Awards
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"Most Intelligent Student Award" - By Colleagues in Masters Program in Social Work Administration
"Distinguished Service Award" - For Pro-Bono Work with the San Diego Bar Association
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Recognition
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"Thanks Mark. Everyone here had very positive things to say about the training; quite spectacular considering the trepidation about the topic." -Program Director
"Mark gives the most interesting, engaging documentation training there is. He incorporates visuals, interaction, and even film clips to make an otherwise dull topic very interesting." -Agency Trainer
"This is amazing! You did all of this!" -Trainee for the Online Incident Report/Progress Note System
"This is great. Is there anyway our county could use your system?" -County Representative upon seeing the Online Incident Report/Progress Note System
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Previous Employers
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Most of Mark's 16 years of experience in the field were spent with the following organizations:
Mental Health & Social Service Providers:
- Eastfield Ming-Quong, Campbell, California
- San Diego Center for Children, San Diego California
- San Diego AIDS Foundation, San Diego, California
- BHC Walnut Creek Hospital, Walnut Creek, California
- Seneca Center, San Leandro, California
Other Employment Relevant to Healthcare Consulting:
- Confederation Insurance Company, Atlanta Georgia
- The Ohio State University - Office of Minority Affairs, Columbus, Ohio
- San Diego State University - Department of Social Work, San Diego, California
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Pre-Consulting Work
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Hospital Senior Manager
Director of Quality Improvement
Trainer
Therapist
Social Worker
Graduate Assistant
Minority Affairs Counselor
Legal Clinic Counselor
Residential Youth Counselor
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